Submit an Appeal

Submit an Appeal

Students can appeal decisions related to full-time, continuous enrollment for certain reasons.


Acceptable Reasons for Appeal:

  • Student undergoes a significant personal event, such as a serious illness, personal injury, divorce, or death of an immediate family member. An immediate family member is defined as a parent, spouse, sibling, or child. (Historically, appeals have not been granted for students with certain learning disabilities.  However, if a student submits an appeal for such a reason and provides compelling documentation from a physician, the appeal will be considered.)
  • Student is nearing degree completion and does not have enough hours remaining to warrant full-time enrollment.  Students with 6-14 credit hours remaining may appeal for an exception for a single term.
  • For COVID-19 related appeals, visit the COVID-19 Resources page for more specific information.
  • HELP Grant Deadline:  The Mississippi Office of Student Financial Aid is unable to award HELP grants to students who missed the March 31 HELP application deadline or the April 30 HELP document deadline.   Appeals based on missing the deadline date due to COVID-19 or any other reason cannot be approved.  The deadline dates are official published rules, established by the Postsecondary Education Financial Assistance Board (Board), and they cannot be extended, waived, or otherwise changed without Board approval.

Steps for Submitting an Appeal:

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3825 Ridgewood Road
Jackson, MS 39211-6453
1-800-327-2980 (toll-free in MS) or 601-432-6997



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