Information and Updates Regarding Network Security Incident

September 23, 2026

The Mississippi Office of Student Financial Aid has returned to normal operations and full functionality following a network security incident. We are working to process all applications for student financial aid that have been submitted to us as well as any outstanding payments. Applications and changes submitted through the MAAPP portal will be reflected in student accounts as soon as possible.

We have also re-established secure services with each higher education institution served by our office. 

We regret the inconvenience caused by the network security incident.

September 10, 2026

The offices of the Mississippi Institutions of Higher Learning have experienced a network security incident. Services at the Mississippi Office of Student Financial Aid have been impacted by this incident. No impact to any individual higher educational institution has been reported. External cybersecurity professionals have been engaged to determine what, if any, confidential or sensitive data may have been accessed or compromised. At this time, the investigation is in its earliest stage.

Applications for student financial aid can still be submitted securely through the Mississippi Aid Application (MAAPP) portal on the Office of Student Financial Aid website. The September 15 deadline for MTAG, MESG, and UPSKILL applications remains effective. However, we are currently unable to process applications or payments, or answer questions related to specific student accounts. Applications and changes submitted through the MAAPP portal may not be immediately reflected in student accounts. Institutions cannot access the Secure Document Share Portal to upload enrollment verification reports.

Our priority is to return our systems to full functionality as quickly as possible. Updates for financial aid offices and students will be provided as available.

Frequently Asked Questions

Frequently asked questions will be answered here as information becomes available.

Frequently asked questions will be answered here as information becomes available.