SMS Privacy Policy

Mississippi Office of Student Financial Aid (SFA)

Effective: September 30, 2026

The Mississippi Office of Student Financial Aid (SFA) respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect information associated with our text messaging program.

Information We Collect

When you choose to receive text messages from SFA, we may collect information necessary to provide text messaging services, including:

Your mobile phone number;
Your consent to receive text messages;
Your opt-in and opt-out status; and
Information related to messages sent to or received from you.

How We Use Your Information

SFA uses this information to communicate with you about your state financial aid application or account. Text messages may include information about application status, eligibility, required documents, deadlines, awards, and other state financial aid matters.

SFA does not sell your personal information.

SFA may share information with service providers that assist us in providing text messaging or other services on our behalf. We may also disclose information when required or permitted by law.

Mobile information and SMS consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

Your Choices

Receiving text messages from SFA is optional. You may opt out of text messages at any time by replying STOP.

Opting out of text messages does not affect your eligibility for state financial aid. You should continue to monitor your MAAPP Dashboard and other communications from SFA for important information regarding your application or account.

Data Retention

SFA retains information in accordance with applicable laws, regulations, and records-retention requirements.

Changes to This Policy

SFA may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this SMS Privacy Policy, contact:

Mississippi Office of Student Financial Aid
3825 Ridgewood Road
Jackson, MS 39211
sfa@mississippi.edu

SMS Privacy Policy